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FAQ

SHIPPING + PROCESSING TIME

HOW WILL MY LICORICE BE SHIPPED?

All packages are shipped via USPS.

WHERE DOES ANYA'S LICORICE SHIP FROM?

We ship all packages out of our production space in Brooklyn, NY.

WHEN CAN I EXPECT MY ORDER TO SHIP OUT?

Please allow up to 2-3 business days for us to process your order before it is shipped out.

WHEN CAN I EXPECT TO RECEIVE MY ORDER?

We only ship on Monday – Thursday and deliveries will not be made on Saturday or Sunday. 

CAN I EXPEDITE MY ORDER?

Yes, please call us at 917-935-1916 and we can do our best to make special arrangements for you to get your licorice sooner.

WILL I RECEIVE AN ORDER CONFIRMATION?

Yes, you will receive an email confirmation immediately upon placing your order.

WILL I RECEIVE A TRACKING NUMBER FOR MY ORDER?

Yes.

DO YOU SHIP IN THE SUMMER MONTHS OR TO WARM CLIMATES?

Yes. The summer heat will temporarily soften the licorice but it will return to it original texture at room temperature. 

CAN MY ORDER BE SHIPPED TO A LOCATION OUTSIDE OF THE U.S.?

At this time we do not ship internationally.

DOES SOMEONE NEED TO BE AVAILABLE TO RECEIVE THE DELIVERY?

While a signature is not required at the time of delivery, we cannot be responsible for package(s) left unattended upon delivery.

INGREDIENTS + STORAGE

WHAT IS THE SHELF LIFE OF MY LICORICE?

3 months.

HOW SHOULD MY LICORICE BE STORED?

They should be kept in a cool and dry place. 

DOES ANYA'S LICORICE CONTAIN DAIRY PRODUCTS?

No however all of our products are manufactured in a facility where nuts, gluten and dairy are present. Please refer to the ingredient list for specific details.

DO ANYA'S LICORICE PRODUCTS CONTAIN NUTS?

No however all of our products are manufactured in a facility where nuts, gluten and dairy are present. Please refer to the ingredient list for specific details.

IS ANYA'S LICORICE KOSHER?

Not at this time

IS THERE A SUGAR FREE OPTION?

Not at this time.

IS THERE A GLUTEN FREE OPTION?

Not at this time.

PRICING + DISCOUNTS

DO YOU OFFER BULK DISCOUNTS OR CORPORATE DISCOUNTS?

We offer 10% off of all orders of $500 or more. Please contact us for more information when placing your order.

DO YOU SELL ANYA'S LICORICE WHOLESALE?

Yes! Contact us at sales@anyaslicorice.com if you are interested in selling Anya's Licorice at your shop.

LOCATION 

DO YOU HAVE A STOREFRONT?

Anya's Licorice does not have a brick and mortar shop just yet. You can order online, or find Anya's Licorice at a location near you here.

CAN ANYA'S LICORICE BE PURCHASED ONLINE ONLY?

If you live in New York City, then we're available in a store near you. Check out where you can find Anya's Licorice here.

MISCELLANEOUS

DO YOU HAVE A POLICY ON DONATION REQUESTS?

Contact us at info@anyaslicorice.com with any donation requests. To be considered for a donation, you must be a 501(c)(3) or other qualified charitable organization.

WHAT IS YOUR RETURN POLICY?

Due to the nature of our product, we cannot accept any returns at this time. All sales are final.